Summary: Krystle Clear & Co., LLC respects your privacy. We collect only what we need to provide recruiting, consulting, and talent solutions. We do not sell or share your personal information with third parties for marketing purposes.
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We Do Not Share Your SMS Opt-In Data — Ever.
Mobile phone numbers and SMS opt-in information collected by Krystle Clear & Co., LLC are never sold, rented, leased, shared, or transferred to any third party for marketing or promotional purposes. This applies to all opt-in data collected via our website contact form or any other channel. No exceptions.
1. Information We Collect
When you interact with Krystle Clear & Co., LLC through our website, contact forms, or services, we may collect the following categories of personal information:
1.1 Information You Provide Directly
- Contact Information: Full name, business email address, mobile phone number, company name, and job title
- Communication Content: Messages, inquiry details, and information you share when contacting us
- Service Information: Role requirements, hiring needs, candidate preferences, and project scope
- SMS Opt-In Data: When you check the SMS consent checkbox on our contact form, we record your mobile number, the date and time of consent, and the exact consent language presented
1.2 Information Collected Automatically
- IP address and browser type when you visit our website
- Pages visited, time spent on site, and referring URLs
- Device type and operating system (mobile vs. desktop)
- Cookie identifiers and session data (see Section 7)
1.3 Information from Third-Party Platforms
- LinkedIn profile data when sourcing or communicating with candidates or clients
- Data from ATS platforms (Greenhouse, ZipRecruiter) where applicable to service engagements
2. How We Use Your Information
We use the personal information we collect for the following business purposes:
- Service Delivery: To provide B2B recruiting, talent acquisition consulting, and related solutions you have requested
- Communication: To respond to inquiries, schedule discovery calls, and deliver project updates via email, phone, or SMS
- Scheduling & Coordination: To book and manage candidate interviews, client meetings, and appointments
- CRM Management: To organize and manage client and candidate records within our project management systems
- SMS Program Operation: To send appointment reminders, consultation confirmations, and service notifications to users who have explicitly opted in
- Legal Compliance: To comply with applicable laws, TCPA requirements, and carrier requirements for SMS/A2P communications
- Service Improvement: To analyze how our services are used and improve quality
We do not use your personal information for automated decision-making, profiling, or any advertising purposes.
3. SMS Communications & A2P 10DLC
A2P 10DLC Registered Program. Krystle Clear & Co., LLC operates a registered A2P 10DLC SMS program compliant with TCPA, CTIA Messaging Principles, and carrier requirements.
3.1 SMS Opt-In Details
You may only receive SMS messages from us if you have explicitly opted in by checking the SMS consent checkbox on our website contact form at krystleclearco.com/contact-us. The checkbox is unchecked by default. By opting in, you consent to receive:
- Appointment reminders and consultation confirmations
- Candidate interview scheduling updates
- Service updates and project status notifications
- Follow-up communications related to your recruiting or consulting engagement
Consent is not a condition of purchasing any service. You are never required to opt in to receive SMS messages in order to use our services.
3.2 No-Sharing Statement (CRITICAL — Required Clause)
📵 Your mobile phone number and SMS opt-in information will NEVER be sold, rented, shared, or transferred to any third party for marketing or any other purpose. SMS opt-in data is used exclusively to send you the specific communications you have consented to receive from Krystle Clear & Co., LLC.
Required Carrier Compliance Statement: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support of services, such as customer service or message delivery, is permitted solely to operate the SMS program on our behalf and under binding confidentiality obligations. All other uses and disclosures of SMS opt-in data are prohibited.
3.3 Message Frequency & Rates
Message frequency may vary up to 5 messages per month. Message and data rates may apply. Standard carrier rates apply to all SMS messages sent and received.
3.4 How to Opt Out (STOP)
You may opt out of receiving SMS messages at any time by replying STOP to any message we send. After opting out, you will receive one final confirmation and will not receive further SMS communications unless you voluntarily re-enroll. We permanently suppress all STOP numbers and will never re-add them without new explicit consent.
3.5 How to Get Help (HELP)
Reply HELP to any SMS message for assistance, or contact us directly at [email protected] or +1 305-632-2922.
3.6 Opt-In Records & Compliance
We maintain timestamped records of all SMS opt-ins, including name, phone number, date, source, and the exact consent language version, in compliance with TCPA requirements. These records are retained for a minimum of 5 years.
4. Data Sharing & Third Parties
We do not sell, rent, or trade your personal information. We do not share SMS opt-in data with any third party for marketing purposes — ever.
We may share your information only in the following strictly limited circumstances:
4.1 Service Providers (Operational Only)
We work with the following trusted platforms solely to operate our business. These providers only receive information necessary to perform their specific function and are contractually bound to protect your data. None of these providers receive your SMS opt-in data for marketing purposes.
- GoHighLevel (GHL): CRM and SMS message delivery platform
- ClickUp / Monday.com: Project management and workflow tools
- LinkedIn Recruiter / Greenhouse / ZipRecruiter: Talent sourcing and ATS platforms
- Google Workspace: Email, calendar, and document management
- Calendly: Meeting scheduling
4.2 Legal Requirements
We may disclose your information if required by law, subpoena, court order, or government authority, or if necessary to protect our legal rights or the safety of others.
4.3 Business Transfers
In the event of a merger, acquisition, or asset sale, your personal information may transfer to the successor entity, subject to the same privacy protections in this policy.
4.4 No Sale of Personal Information
Krystle Clear & Co., LLC does not sell personal information to data brokers, advertisers, or any other third parties. We do not participate in any data exchange, affiliate sharing arrangement, or marketing list rental program.
5. Data Retention
- Client & Candidate Records: Retained for the duration of the service engagement plus 3 years
- SMS Opt-In Records: Retained for a minimum of 5 years (TCPA statute of limitations)
- Opt-Out / STOP Records: Permanently retained to ensure we never re-contact individuals who have opted out
- Website Inquiry Data: Retained for 2 years or until you request deletion
Upon verified request, we will delete your personal information, subject to any legal obligations requiring retention of certain records.
6. Your Rights & Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate or incomplete information
- Deletion: Request that we delete your personal information, subject to legal retention requirements
- Opt-Out of SMS: Reply STOP at any time to permanently stop receiving SMS messages
- Opt-Out of Email: Unsubscribe from email communications using the link in any message or by contacting us directly
- Update Information: Contact us to update your contact details, preferences, or service information at any time
- Data Portability: Request your data in a structured, machine-readable format
6.1 How to Exercise Your Rights
To exercise any of the above rights, contact us at [email protected] or +1 305-632-2922. We will respond to all verifiable requests within 30 days.
6.2 California Residents (CCPA)
California residents have additional rights under the CCPA, including the right to know, the right to delete, and the right to opt out of the sale of personal information. We do not sell personal information.
6.3 Florida Residents
Florida residents are protected by the Florida Digital Bill of Rights. We honor all rights under applicable Florida state privacy law, including the right to access, correct, and delete your personal data.
7. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and understand how visitors interact with our content. Below is a description of the types of tracking technologies we use:
7.1 Types of Cookies We Use
- Essential Cookies: Required for basic website functionality such as page navigation and form submission. These cannot be disabled.
- Analytics Cookies: Used to understand how visitors interact with our site — including pages visited, time on site, and referral sources. We use Google Analytics with IP anonymization enabled. This data is aggregated and cannot be used to identify you personally.
- Functional Cookies: Used to remember your preferences and improve your experience on return visits (e.g., language settings, form pre-fill).
7.2 What We Do Not Do
- We do not use cookies for advertising, retargeting, or behavioral profiling
- We do not share cookie or analytics data with third-party advertisers
- We do not use cross-site tracking technologies
7.3 Managing Your Cookie Preferences
You can control and manage cookie preferences through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or notify you when a new cookie is set. Please note that disabling certain cookies may affect the functionality of our website.
For Google Analytics opt-out, you may install the Google Analytics Opt-out Browser Add-on.
8. Children's Privacy
Our services are intended for business professionals aged 18 and older and are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us at [email protected] and we will promptly delete the information.
9. Data Security Practices
We implement the following technical, administrative, and physical safeguards to protect your personal information:
- Encrypted Transmission: All data transmitted through our website uses HTTPS/SSL encryption
- Access Controls: Only authorized team members can access personal data, limited by role and need
- Secure Platforms: We use security-audited, enterprise-grade third-party platforms (GHL, Google Workspace) that maintain SOC 2 or equivalent compliance
- CRM Security: SMS opt-in data and contact records are stored in GoHighLevel with password protection and limited access permissions
- Regular Review: We periodically review our data handling practices and update security measures as needed
While we implement these precautions, no data transmission or storage method is 100% secure. In the event of a breach affecting your rights, we will notify you as required by applicable law.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by updating the "Last Updated" date at the top of this page. Continued use of our services after any changes constitutes acceptance of the updated policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your data rights, or need assistance with SMS opt-out, please contact us using the details below. We respond to all inquiries within 30 business days.
For SMS-related requests specifically (opt-out confirmation, STOP list verification), you may also reply STOP to any text message, or email us with the subject line "SMS Opt-Out Request."