Terms & Conditions | Krystle Clear & Co., LLC
Legal Document

Terms & Conditions

The terms governing your use of Krystle Clear & Co., LLC's services, website, and SMS program.

Effective Date: June 1, 2025 Last Updated: June 1, 2025 Legal Entity: Krystle Clear & Co., LLC
Please read these Terms carefully. By engaging Krystle Clear & Co., LLC's services, submitting an inquiry form, or opting in to SMS communications, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

1. Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Client") and Krystle Clear & Co., LLC, a limited liability company ("Company," "we," "us," or "our").

By accessing our website at krystleclear.com, submitting a contact or inquiry form, scheduling a discovery call, engaging our services, or opting in to receive SMS communications, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

These Terms apply to all visitors, clients, candidates, and others who access or use our services.

2. Services Provided

Krystle Clear & Co., LLC provides the following professional services to B2B clients:

  • B2B Lead Generation & Outreach: LinkedIn prospecting, contact research, and outreach campaign management
  • Meeting & Interview Scheduling: End-to-end calendar management for discovery calls, client meetings, and candidate interviews
  • Full-Cycle Recruiting Support: Job posting, candidate sourcing, screening coordination, and hiring support across platforms including Greenhouse and ZipRecruiter
  • CRM & ATS Management: Setup and ongoing management of GoHighLevel (GHL), Monday.com, ClickUp, and other project management systems
  • Executive Research & Talent Sourcing: Passive candidate identification, profile research, and curated shortlist delivery
  • Recruiting Consulting: Advisory services on hiring strategy, process design, and talent pipeline development

2.1 Service Engagement

Specific service terms, deliverables, timelines, and pricing are established through a separate service agreement or statement of work between the Company and the Client. These Terms govern the overall relationship and apply in addition to any specific engagement agreements.

2.2 No Employment Guarantee

While we use best efforts to identify and present qualified candidates, Krystle Clear & Co., LLC does not guarantee the hiring of any specific candidate, the suitability of any candidate for your organization, or any specific business outcome from our lead generation or consulting services.

3. SMS Program Terms

A2P 10DLC Registered Program. Krystle Clear & Co., LLC operates a registered A2P 10DLC SMS program compliant with TCPA, carrier requirements, and CTIA Messaging Principles.

3.1 Consent to Receive SMS

By providing your mobile phone number and checking the SMS consent checkbox on our contact form, you expressly consent to receive SMS text messages from Krystle Clear & Co., LLC at the number provided. Consent is not a condition of purchasing any service.

3.2 Message Types

These messages may include appointment reminders, consultation confirmations, and service updates.

3.3 Message Frequency

Message frequency may vary up to 5 messages per month. We will only send messages that are relevant to your engagement with us.

3.4 Message & Data Rates

Message and data rates may apply. Standard SMS rates from your mobile carrier apply to all messages sent and received.

3.5 Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will receive one final confirmation and will not receive further messages unless you voluntarily re-enroll.

3.6 Help Instructions

Reply HELP for help, or contact us directly at [email protected] or +1 305-632-2922.

3.7 Supported Carriers

SMS messages are supported by all major U.S. wireless carriers. Carrier support may vary for certain MVNO (Mobile Virtual Network Operator) providers.

3.8 Carrier Liability Disclaimer

Wireless carriers are not liable for delayed or undelivered messages. Krystle Clear & Co., LLC is solely responsible for the content of SMS messages sent through our program. Carriers, including but not limited to AT&T, T-Mobile, Verizon, and other U.S. wireless providers, bear no responsibility for the transmission, delivery, accuracy, or content of any SMS messages sent or received through our A2P 10DLC program. Carrier delivery is subject to network availability and is not guaranteed.

3.9 Age Restriction

You must be 18 years of age or older to opt in to receive SMS messages from Krystle Clear & Co., LLC. By providing your mobile phone number and checking the SMS consent checkbox on our contact form, you represent and warrant that you are at least 18 years old. We do not knowingly collect mobile numbers from or send SMS messages to individuals under the age of 18. If we become aware that a person under 18 has opted in, we will immediately remove that number from our SMS list and delete any associated records.

4. Client Responsibilities

As a client or user of our services, you agree to:

  • Provide accurate, complete, and up-to-date information when submitting inquiries or engaging our services
  • Promptly respond to requests for information, approvals, and feedback necessary to complete your project
  • Use our services only for lawful business purposes in compliance with all applicable laws and regulations
  • Not use our services to harass, deceive, defraud, or harm any individual or entity
  • Keep your account credentials and any shared access information secure and confidential
  • Notify us immediately of any unauthorized access to your account or materials

4.1 Accuracy of Information

You represent and warrant that all information you provide to us is accurate and does not violate any third party's rights, including intellectual property rights, privacy rights, or contractual obligations.

5. Payment & Fees

5.1 Service Fees

Fees for specific services are established in individual service agreements or statements of work. Fees are clearly disclosed prior to engagement commencement.

5.2 VA & Staffing Rates

For virtual assistant and staffing placements, the Company charges a transparent agency fee in addition to the VA's hourly rate. The full fee structure is disclosed in the service agreement. All bonuses paid to VAs are passed directly to the VA without deduction.

5.3 System Setup Fees

One-time setup fees for CRM, project management, and workflow systems are disclosed in the engagement agreement. Discounts may apply for full-time VA engagements.

5.4 Payment Terms

Payment terms are specified in each service agreement. Late payments may be subject to a late fee as specified therein. We reserve the right to pause or discontinue services for accounts with outstanding unpaid balances.

5.5 No Refunds

Unless otherwise specified in a service agreement, fees paid for completed services are non-refundable. We will work with you in good faith to resolve any service quality concerns.

6. Confidentiality

Both parties acknowledge that in the course of the engagement, each may receive confidential information about the other's business, clients, candidates, operations, and strategies.

Krystle Clear & Co., LLC agrees to:

  • Keep all client confidential information strictly confidential and not disclose it to third parties
  • Use confidential information only to perform the agreed-upon services
  • Implement reasonable measures to protect confidential information from unauthorized disclosure

This confidentiality obligation survives the termination of any service engagement.

7. Intellectual Property

7.1 Client Materials

Any materials, documents, job descriptions, or proprietary information you provide to us remain your intellectual property. You grant us a limited license to use such materials solely for the purpose of performing our services.

7.2 Company Materials

All methodologies, processes, templates, tools, and systems developed or owned by Krystle Clear & Co., LLC remain our exclusive property. Deliverables created specifically for your engagement will be specified in your service agreement.

7.3 Website Content

All content on krystleclear.com, including text, logos, graphics, and design, is the property of Krystle Clear & Co., LLC and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written consent.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KRYSTLE CLEAR & CO., LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, BUSINESS OPPORTUNITIES, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF OUR SERVICES.

Our total cumulative liability to you for any claims arising from your engagement with us shall not exceed the total fees paid by you to us in the three (3) months preceding the claim.

8.1 Disclaimer of Warranties

Our services are provided on an "as-is" and "as-available" basis. We make no warranties, express or implied, regarding the suitability of any candidate presented, the outcome of any recruiting engagement, or the results of any consulting advice provided.

9. Dispute Resolution

9.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

9.2 Informal Resolution

Before initiating any formal dispute process, you agree to first contact us at [email protected] and attempt to resolve the dispute informally. We will respond within 10 business days.

9.3 Arbitration

If informal resolution is unsuccessful, any disputes arising from these Terms or our services shall be resolved through binding arbitration in Miami-Dade County, Florida, under the rules of the American Arbitration Association (AAA). The arbitration shall be conducted in English. Each party shall bear its own costs unless the arbitrator rules otherwise.

9.4 Class Action Waiver

You waive any right to bring claims as a class action or in any representative capacity. Claims may only be brought on an individual basis.

10. General Provisions

10.1 Entire Agreement

These Terms, together with our Privacy Policy and any applicable service agreement, constitute the entire agreement between you and Krystle Clear & Co., LLC regarding the subject matter herein and supersede all prior agreements.

10.2 Amendments

We reserve the right to modify these Terms at any time. We will provide notice of material changes by updating the "Last Updated" date at the top of this page. Continued use of our services following any changes constitutes acceptance of the revised Terms.

10.3 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

10.4 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of our right to enforce such provision in the future.

10.5 Contact Information

For questions about these Terms, please contact us:

Questions About These Terms?

We're here to help. Contact Krystle Clear & Co., LLC directly.